1stbet's commitment to responsible gaming
We believe enjoyable gaming is only possible when it is played in a controlled and mindful way. Your wellbeing is our priority.
Why is responsible gaming important?
Many people enjoy online gaming and betting as a form of entertainment. However, it remains healthy entertainment only when you know your limits and stick to them. At 1stbet, we place the highest importance on every player's wellbeing and financial safety.
Responsible gaming is not just about following rules — it is a culture of making the right decisions for yourself, your family, and your financial stability. We believe every player has the ability to control their own gaming experience.
Warning signs of a gaming problem
If you notice any of the following signs, contact our support team immediately or use self-exclusion:
- Continuing to play repeatedly in order to recover lost money
- Gradually increasing the amount you bet
- Neglecting family, friends, or work because of gaming
- Borrowing money to play due to financial difficulty
- Being unable to stop gaming or feeling anxious when you try
- Lying to family or friends about your gaming
Our protection tools
1stbet provides multiple effective tools to keep you safe.
Self-Exclusion
You can close your account for a set period or permanently. Once self-exclusion is activated, you will not be able to access the gaming platform during that time — it is entirely within your control.
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit limit. Once set, reducing the limit takes effect immediately, while increasing it is subject to a waiting period.
Time-Out Feature
If you feel you need a short break, you can take a time-out from 24 hours up to 6 weeks. During this time your account will be temporarily suspended and you will not be able to participate in any games.
Betting History Review
You can view your full betting and gaming history at any time. This information is helpful for understanding your spending patterns and making informed decisions.
Protection of Minors
1stbet is for ages 21 and above only. Age verification is mandatory when opening an account. To keep younger family members away from gaming, we recommend using parental control software on your devices.
24/7 Support
Our Bengali-speaking support team is available around the clock for any matter related to responsible gaming. Immediate assistance is available via live chat.
Keep your gaming under control
Our tips and tools for building healthy gaming habits.
Set a Budget
Create a fixed budget for gaming that will not affect your daily expenses or savings. Only bet money that, if lost, will have no impact on your livelihood.
Respect Your Time Limits
Decide how long you will play before you start. Stop when the time is up — regardless of whether you are winning or losing. You can use the time-out feature to set limits automatically.
Do Not Bet on Impulse
Avoid placing extra bets out of frustration after a loss or excitement after a win. Always enjoy gaming with a calm mind. If you are under stress, it is better not to play that day.
Take Breaks
Playing games for long stretches without a break is bad for your health. Take regular breaks, drink water, and focus on other activities. Gaming is just a small part of your life.
What should you do if you have a gaming problem?
If you feel that gaming is getting out of control, follow the steps below:
Assess Yourself
Think honestly — is gaming having a negative effect on your family, your work, or your financial situation? Acknowledging the problem is the first step toward solving it.
Activate Time-Out or Self-Exclusion
You can activate a time-out or self-exclusion immediately from your account settings. There is no shame in using this — it is a sign of strength.
Talk to Our Support Team
Contact our 24/7 Bengali live chat support. Our trained team will help you and guide you toward the right steps.
Tell Someone Close to You
Talk to a family member or a trusted friend. Seeking social support instead of facing the problem alone makes recovery much easier.
Seek Professional Help
Gaming addiction is a recognised condition and there are professional counsellors available for it. Speaking with a mental health specialist is always a courageous and wise decision.
Contact Support
Speaking with our support team about responsible gaming is completely confidential. We do not judge you — we are here to help.
Healthy Gaming Habits Checklist
- See gaming as entertainment, not a source of income
- Set your own daily deposit limit
- Never play when you are tired or have been drinking
- Put your winnings in the bank — do not bet them again
- Keep up hobbies and a social life outside of gaming
- Review your betting history once a month
- Talk openly with your family members
- Keep devices away from anyone under 21
Age Verification and Minor Protection
1stbet is a responsible gaming platform in Bangladesh. Under our policy, only individuals aged 21 or above may open an account and play on this platform. We verify age at the time of account registration and may request additional documents for verification in any case where there is doubt.
If there are children or teenagers in your household, use parental control software on your devices. Always keep your login password secure and never let anyone else use your account. Sharing your account is a violation of our terms and conditions.
Strict 21+ Age Restriction
Date of birth verification is mandatory at registration. Proof of age may be requested.
Family Protection
Keep parental controls active on your devices. Never share your account password.
Responsible Gaming FAQ
Answers to the questions we are asked most often.
Enjoy responsibly — fun is the real goal
Enjoy the variety of games and sports betting at 1stbet at your own pace and within your own limits. We are always here if you have any questions or need any help.